ValidRx builds clinical pharmacy tools for patients and pharmacists alike — powered by AI, validated by 20+ years of frontline clinical pharmacy experience.
Every ValidRx product is built on the same foundation: clinical accuracy, pharmacist validation, and patient-first design.
ValidRx was founded to bridge the divide between patients and their medications. It also strives to close the gap between the clinical expertise pharmacists carry and the tools available to apply it.
Medication-related events are a massive public health concern. Adverse Drug Events (ADEs) are estimated to cause up to 250,000–300,000 deaths and millions of emergency room visits annually in the U.S. — making them the third-leading cause of death.
The knowledge to prevent these events exists — inside the minds of clinical pharmacists — but it has never been adequately translated into tools that patients and providers could actually use.
ValidRx exists to bridge this gap. This software puts pharmacist-level medication intelligence into the hands of anyone who needs it — from the patient managing more than 5 medications at home, to the clinical pharmacist running a Medication Therapy Management (MTM) practice, to the clinician needing a dose calculator in the ICU at 3am.
"We built the platform we always wished existed."— Founder, ValidRx LLC · 20+ years clinical pharmacy experience
All ValidRx consult pharmacists attest to our professional standards before accepting patient assignments. This commitment is the foundation of patient trust.
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No appointment. No waiting room. Just answers about your medications in plain English — in under 30 seconds.
Type in your medication names and doses — just like you'd tell your doctor. Include supplements and vitamins too. PolyCheck recognizes brand names, generic names, and common abbreviations.
Tell us your health conditions so we can check if your medications are right for you — and flag any treatment gaps. Enter recent lab values (creatinine, HbA1c, eGFR) for personalized kidney and liver dosing adjustments.
Receive a clear, color-coded safety report in seconds. Print it for your doctor, send it to your pharmacist, or book a live consult with a clinical pharmacist to walk through the findings together.
ValidRx checks what most pharmacists don't have time to review in a 5-minute pickup window. Every check covers 8 clinical safety categories.
No credit card required. Full access free for 30 days. Cancel anytime.
Join the ValidRx Pharmacist Network and accept 15-minute consult sessions from patients across your licensed states. Set your own rate, choose your format, work from anywhere.
ValidRx LLC ("ValidRx," "we," "us," or "our") is a clinical pharmacy software company based in Northern California, USA. We operate the following products:
This Privacy Policy applies to all ValidRx products and services. By using any ValidRx product, you agree to the practices described in this policy.
Contact: For privacy-related inquiries, email [email protected].
Email address (for account creation and sign-in), name and professional credentials (for pharmacist applications), medication lists and health information you enter for drug checks, lab values you enter for dosing calculations, consultation questions and messages, and payment information (processed by Stripe — we never see your card number).
Browser type and version, device type, pages visited and features used within our apps, session duration, general geographic region (country/state level — not precise location), and error logs for debugging purposes.
We do not collect Social Security numbers, government ID numbers, precise GPS location, biometric data, or any information from minors under 13. We do not record audio from consultations — only text transcripts if you choose to use the transcription feature.
We use the information we collect solely to provide, improve, and protect our services:
We do not use your data for advertising. We do not sell your data. We do not share your medication information with insurance companies, employers, or pharmaceutical companies.
ValidRx uses industry-standard security practices to protect your information:
No security system is perfect. If you believe your account has been compromised, contact [email protected] immediately.
We retain your data for as long as your account is active. When you delete your account, we permanently delete your data within 5 business days.
ValidRx uses the following trusted third-party services to operate. Each has been selected for their security standards and data protection commitments:
Stores your account information, subscription status, and consultation records. Supabase is SOC 2 Type II certified. Data is hosted in the United States. Privacy policy: supabase.com/privacy
Serves all ValidRx web applications and handles email routing. Cloudflare is SOC 2 Type II certified. Privacy policy: cloudflare.com/privacypolicy
Processes subscription payments and pharmacist payouts. ValidRx never sees or stores your payment card details — Stripe handles all payment data. Stripe is PCI DSS Level 1 certified. Privacy policy: stripe.com/privacy
Powers drug interaction analysis, SOAP note generation, action plan recommendations, and consultation transcription via the Claude API. Data sent to Anthropic is processed under their API terms. Privacy policy: anthropic.com/privacy
We do not use Google Analytics, Facebook Pixel, or any advertising tracking services on any ValidRx product.
ValidRx is designed with HIPAA compliance in mind. We understand that the medication and health information you enter is sensitive, and we treat it accordingly.
For Business Associate Agreement (BAA) requests — required for covered entities under HIPAA — contact [email protected]. We have a BAA template available for institutional customers.
ValidRx uses minimal cookies and browser storage:
We do not use third-party advertising cookies, tracking pixels, or behavioral profiling cookies. We do not participate in cross-site tracking or share cookie data with any advertising network.
You can clear all ValidRx cookies and localStorage at any time through your browser settings. Doing so will log you out and reset your local preferences.
You have the following rights regarding your personal data:
We will respond to all rights requests within 30 days. We may need to verify your identity before processing certain requests.
ValidRx products are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact [email protected] and we will delete that information promptly.
Users between 13 and 18 years old should use ValidRx only with the knowledge and consent of a parent or guardian.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
Your continued use of ValidRx products after the effective date of any changes constitutes your acceptance of the updated policy. If you do not agree with any changes, you may delete your account before the effective date.
If you have questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us:
We take privacy seriously and commit to responding to all inquiries within 5 business days.
By accessing or using any ValidRx product — including PolyCheck Personal (app.validrx.app), PolyCheck MTM Pro (pro.validrx.app), PolyCheck IV Compat (iv.validrx.app), or the ValidRx website (validrx.app) — you agree to be bound by these Terms of Service and our Privacy Policy.
If you do not agree to these terms, do not use our services. If you are using ValidRx on behalf of an organization, you represent that you have the authority to bind that organization to these terms.
ValidRx LLC provides the following clinical pharmacy software services:
ValidRx reserves the right to modify, suspend, or discontinue any service or feature at any time with reasonable notice to users.
To create a ValidRx account and use our services, you must:
For PolyCheck MTM Pro: You must be a licensed pharmacist in good standing in at least one U.S. state. By using MTM Pro, you represent that you hold a current, valid pharmacy license and are using the platform in compliance with your state's pharmacy practice act.
For pharmacist consult services: Consult pharmacists must be independently licensed, credentialed, and approved by ValidRx before accepting patient assignments. ValidRx verifies licensure but does not employ consult pharmacists directly.
ValidRx uses a passwordless authentication system. You sign in by entering your email address and receiving a one-time 6-digit code. You are responsible for:
You may not create accounts for others without their explicit consent, share your account credentials, or use another user's account without authorization.
ValidRx reserves the right to suspend or terminate accounts that violate these terms, are used for unauthorized purposes, or have been inactive for more than 24 consecutive months.
New users receive 30 days of full access to PolyCheck Personal premium features from the date of their first sign-in. No payment method is required to start the trial. After 30 days, a paid subscription is required to continue accessing premium features.
PolyCheck Personal: $4.99/month or $39.99/year. PolyCheck MTM Pro: $29/month or $249/year. Prices are in USD and are subject to change with 30 days' notice to active subscribers.
All subscriptions are billed in advance on a recurring basis (monthly or annual) through Stripe, our payment processor. By subscribing, you authorize ValidRx to charge your payment method on a recurring basis until you cancel.
PolyCheck Personal allows patients to book one-on-one consultations with licensed independent pharmacists. The following terms apply to consult services:
ValidRx's 20% platform fee is collected from each consult payment. The remaining 80% is paid to the consulting pharmacist.
Specifically:
ValidRx LLC, its founders, employees, and contributing pharmacists shall not be liable for any clinical decisions made based on information provided by ValidRx products.
You agree not to use ValidRx services to:
ValidRx reserves the right to suspend or terminate accounts that violate these acceptable use terms, without refund.
All content, features, and functionality of ValidRx products — including software code, clinical databases, algorithms, design, text, graphics, and logos — are owned by ValidRx LLC and are protected by U.S. and international copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to use ValidRx products for their intended purposes during your subscription term. This license does not include the right to:
Your content: You retain ownership of all content you enter into ValidRx products (medication lists, notes, consult questions). By entering content, you grant ValidRx a limited license to process that content solely to provide the service to you.
To the maximum extent permitted by applicable law, ValidRx LLC and its officers, directors, employees, and agents shall not be liable for:
In no event shall ValidRx's total liability to you exceed the greater of (a) the amount you paid ValidRx in the 12 months preceding the claim, or (b) $100.
Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability. In such cases, our liability is limited to the maximum extent permitted by law.
By you: You may stop using ValidRx at any time. To cancel a paid subscription, log into your account settings or email [email protected]. To permanently delete your account, use our account deletion page.
By ValidRx: We may suspend or terminate your account at any time if you violate these terms, engage in fraudulent activity, or if we determine that continued service poses a risk to other users or to ValidRx. We will provide notice where reasonably possible.
Effect of termination: Upon termination, your right to access ValidRx services ends immediately. Provisions that by their nature should survive termination — including clinical disclaimer, limitation of liability, and intellectual property — will survive.
These Terms of Service are governed by the laws of the State of California, without regard to its conflict of law provisions, and applicable federal law including HIPAA where relevant.
Dispute resolution: We encourage you to contact us first at [email protected] if you have a dispute or concern. Most issues can be resolved informally and quickly.
For disputes that cannot be resolved informally, you agree to submit to the exclusive jurisdiction of the state and federal courts located in Santa Clara County, California.
Class action waiver: You agree to resolve disputes with ValidRx on an individual basis and waive any right to participate in a class action lawsuit or class-wide arbitration against ValidRx.
We may update these Terms of Service from time to time. When we make material changes, we will:
Your continued use of ValidRx after the effective date of any changes constitutes acceptance of the updated terms. If you do not agree, you may cancel your subscription and delete your account before the effective date.
For questions about these Terms of Service: